AI Automation

Workflows that run themselves.

From a customer email to a closed ticket, from a lead to a signed deal — agents handle the steps, escalating only what actually needs a human.

1Trigger — inbound email received
2Extract — intent: refund request
3Decide — matches policy §4.2
4Act — refund issued, ticket closed

AGENT WORKFLOW

One incoming request, routed through retrieval, reasoning, and an approval gate.

Runs automatically once you scroll here — click "Run another request" to see a different outcome.

Trigger
Inbound Email
Classify
Intent Detection
Retrieve
Knowledge Base
Decide
Agent Reasoning
Gate
Human Approval

USE CASES

Where automation earns its keep.

Click a card for a concrete example.

Email Automation

Triage, draft, and send routine replies at inbox speed.

Example
"Refund request" email → drafted reply in 8s, auto-sent (past refund policy match, 96% confidence).

Customer Support

First-response agents grounded in your help center.

Example
"How do I reset my API key?" → answered from docs in 3s, no ticket created.

Sales Automation

Lead enrichment, scoring, and follow-up sequencing.

Example
New lead enriched with firmographics, scored 82/100, follow-up email queued for 9am.

Approval Automation

Multi-step sign-off routing with audit trail.

Example
$12,400 PO auto-routed to Finance → Manager, both approvals logged with timestamps.

Knowledge Base Search

Instant answers pulled from internal documentation.

Example
"What's our SLA for enterprise tier?" → exact clause cited from the contract template.

Report Generation

Recurring reports assembled and distributed on schedule.

Example
Monday 8am: weekly pipeline report compiled and emailed to 6 stakeholders automatically.

Also running security workflows.

The same agent orchestration under the hood powers Shvetrix's finding-verification pipeline — automation and security aren't separate products here.

See Cybersecurity Services →